客户说
“The blender arrived yesterday but it is much louder than the video showed. Not sure it is for me. What are my options?”
- jev.intent
- refund (0.97)
- jev.chargeback
- 0.04
- order.amount
- 129.00
- order.days_since_delivery
- 1
- customer.refunds_90d
- 0
执行路径
- escalationChargeback or legal threat
- intentIs it a refund request
- priorityPriority$priority = "normal"
- routeRoute by confidence and order$decision = "AUTO_REFUND"
- dispatchDispatch
- auto_refundAuto refund
结果
AUTO_REFUND
Refund issued without review
{"amount":129,"jev_confidence":0.97,"priority":"normal"}退款分流规则处理四条真实消息。Jev 的回答来自 typesafe/jev-1.13，结果和 ordo trace 一致。